To install EQ Driver Assist (and Retail) on a new handheld: 1. Assemble battery and turn it on!! 2. Complete setup of stylus in Windows 3. Connect device to PC using Active Sync (presumes Active Sync is installed on PC) http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx 4. Click Explore on Active Sync to view contents of the device. 5. Copy the file NETCFv35.wm.armv4i.cab to Program Files on the device. 6. Copy the file symbol.all.arm.cab to Program Files on the device 7. Copy the EQ Driver Assist folder to Program Files (it'll be in it's own folder) 8. Remove from dock 9. Use File Explorer to navigate to My Mobile Device\Program Files\ 10. Run the NETCFv35.wm.armv4i.cab installer and keep the default options. 11. Run the symbol.all.arm.cab isntaller and keep the default options. 12. Open the EQ Driver Assist folder and run the program of the same name. It should open and present you with its first screen. Installation is complete.